Last updated: 25 March 2025

This Privacy Policy describes how (PlaceholderBusinessName) (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website (www.glassandtrimrepair.co.uk).

We are committed to respecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Business Name: AWRevive Ltd

Address: 23 Thornhill Road Middlestown Wakefield WF44PB

Website: www.glassandtrimrepair.co.uk

Contact Email: [email protected]

2. What Data We Collect

When you use our contact form, we may collect the following information:

• Your name

• Your email address

• Your phone number

• Your message or enquiry

This information is sent directly to our business email inbox and is not stored in any online database.

Our website may also use basic Captcha/anti-spam features to prevent spam or automated submissions.

3. How We Use Your Data

We only use the information you provide to:

• Respond to your enquiry

• Provide the services you request

We do not use your data for marketing purposes or share it with any third parties.

4. Cookies and Tracking

We do not use advanced tracking or analytics tools.

However, our website, built on WordPress and Elementor, may use basic cookies for functionality and user experience (e.g. remembering preferences or security features like Captcha). These cookies do not collect personally identifiable information.

5. Data Storage and Retention

We do not store your data in any backend systems. Messages sent through the contact form are delivered directly to our business email inbox.

We retain these emails only for as long as necessary to respond to your enquiry. Typically, emails are deleted within 6 months unless there is a valid reason to keep them longer (e.g. ongoing service discussions).

6. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at [email protected].

7. Security

We take reasonable steps to protect your data, including secure email handling and Captcha to protect our forms from spam and abuse. However, please note that no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.